![]() ![]() When reseating the UAD-2 PCIe card, it is recommended to clean the connection points of the card itself as well as blow any dust out of the PCIe slot before firmly reinserting the UAD-2 PCIe card into the PCIe slot. Carefully removing and reseating the UAD-2 PCIe card in the same or a different PCIe slot may solve the issues. If the UAD-2 PCIe card is not solidly seated in the PCIe slot it can cause intermittent disconnection errors and/or unstable performance. * Note: Power Computer OFF before proceeding. If your problem persists after performing the procedures listed above, it would be a good idea to replace your data cable (FireWire or Thunderbolt) to eliminate that as a possible cause of the problem. Windows Users: Click here for complete uninstall / reinstall directions.īad or defective data cables (FireWire or Thunderbolt) can cause many issues with Apollo / UAD devices. Mac Users: Click here for complete uninstall / reinstall directions. Note: Click here if your UAD-2 Satellite Thunderbolt is not being recognized by the computer. ![]() When troubleshooting any issues with the UAD-2 hardware and/or software we recommend starting with the procedures below: ![]()
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